View Menu
Click, Buy, Drive Headline Banner

ClickBuyDrive

Buy Online with Richmond Motor Group

At Richmond Motor Group, we are able to offer you alternative ways for you to transact with us. If you still need or want to change your car, you can purchase your new vehicle from the comfort of your own home, complete all the paperwork remotely through our industry-leading Secure Client Portal and once the vehicle is ready, take advantage of our Click and Collect service or if you’d prefer, we can deliver it to you. We can even arrange a Home Test Drive.

The Click, Buy, Drive process can be seen in further detail just below, alternatively please get in touch with your local Richmond dealer and we will be more than happy to assist you with any queries that you may have.

Enquire Now 


Click, Buy, Drive How It Works
Online Vehicle Selection Image

1. Click

Choose one of our thousands of New or Pre-Owned vehicles in stock, and contact us through any of the following channels: Website – Email – Telephone – Facebook – Instagram – Twitter.

Digital Presentation & Home Test Drive Image

2. Buy

If it is the car for you, then we can finalise your deal with no hassle. We have developed an industry leading "Secure Client Portal" where all the documents relating to your enquiry and purchase can be digitally completed, meaning that Contactless is now Paperless!

Digital Presentation & Home Test Drive Image

3. Drive

Now, it’s time to look forward to the drive! Either arrange to use our Click & Collect service at the dealership or we will deliver the car to your home at a mutually convenient time, leaving you to enjoy the drive in your new car.

Aftersales Follow-Up Image

4. Customer Care Follow-Up

We will check in with you a few days after home delivery to make sure everything is to your satisfaction and to address some of those questions you may have forgotten to ask previously.


THANK YOU Image

5. THANK YOU!

We hope you have the very best experience with us at Richmond, and if that is the case, why not leave us a review and tell everyone else how your Click, Buy, Drive experience went?

Reserve Online

Interested in one of our pre-owned cars and don't want to miss out? Why not Reserve Online for just £99, to be seen and delivered when you are ready. Start your search here!

View Pre-Owned Stock 

FAQs

Will someone have to accompany me on the test drive?   

In order to comply with the social distancing guidelines, your test drive will be unaccompanied, allowing you to test and experience the car in a safe environment. We will ensure that the touch points of the vehicle are sanitised before and after your test drive.

Will the person delivering the test drive car be able to show me around?  

Our team members will be more than happy to discuss the car with you, answer your questions and help you make an informed decision about the car. They will, at all times, keep their distance to adhere to social distancing guidelines.

What documents do I need to provide before test drive?   

We will need to see a copy of your Full UK Driving License and Proof of Address prior to your test drive.

How do I make payment?  

We are able to conclude your purchase remotely. A Business Manager will complete a virtual pre-delivery appointment using your preferred contact method. We can take care of all your finance arrangements in the usual fashion.

How do I sign the documents?  

We have the facilities for you to sign your documents electronically from the comfort of your own home.

Will you deliver my car?  

Yes, we can deliver your new car to your home at a mutually convenient time.

Do you charge for delivery and if so, what is the cost?  

Our Home Delivery service is included to help make your car buying experience as safe and risk free as possible.

Do I need to insure the car before you deliver?  

You will need to arrange your own insurance however, we are able to provide free 7-Day Driveaway Insurance. If required, you'll need to discuss this with us prior to the handover of your car.

*Home Test Drive and Delivery within a 15-mile radius.

Keeping You Safe For The Road Ahead...

We are doing everything we can to ensure both your safety and that of our colleagues in this time of uncertainty. We have implemented a range of changes to how we operate to ensure we minimise the risk of infection from COVID at any of our facilities.

Back To The Top

Contact Us