When is Richmond Motor Group going to be fully operational?
We will be monitoring the situation very closely and will only re-open when we receive clear guidance from the Government to do so. The safety and wellbeing of our employees and customers is paramount and our biggest priority.
Would I be able to rearrange my Service and / or MOT booking?
During this difficult time we will be working using a reduced workforce prioritising all keyworkers as it is essential that they continue to be mobile to fight the spread of the virus. We also aim to be able to meet your own personal mobility needs and will continue to carry out routine safety and roadworthiness checks. Whilst working with reduced capacity we are aiming to honour all existing bookings.
My MOT expires soon, can I still drive my vehicle?
Due to the ongoing COVID-19 pandemic, vehicles that are due their MOT on or after 30th March 2020 will have their MOT extended by 6 months but it must be kept in a roadworthy condition. Any vehicles due an MOT before that date must be tested as usual.
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Do you have an order placed but not yet taken delivery?
We tried our best to deliver as many vehicles as possible before our temporary closure, however we appreciate that not all vehicles were able to be handed over to their new owners. We are very sorry but if you are one of the small number of customers affected, we will be in touch to arrange delivery of your vehicle when we can re-open safely.