Description
***Applicants must hold a full UK driving licence ***
About Us:
Richmond Motor Group are one of the few remaining genuinely family-owned dealer groups in the south. We have expanded to employ 500+ members of staff in multi-franchised dealerships across Hampshire, Surrey and West Sussex.
We are a national Top 50 Dealer Group - and due to our expansion program, we are looking to grow our team further.
On a national level, we are top performers in the franchises we represent and win national awards year in year out, not just based on the numbers of vehicles sold, but equally on the level of Customer Satisfaction we provide for our many Customers.
Our franchises include:
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Portsmouth: Hyundai, MG, Skoda, Suzuki
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Southampton: Hyundai, MG, Skoda, Suzuki, Chery
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Fareham: Geely
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Guildford: Hyundai, MG, Genesis
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Bognor Regis: Hyundai, MG, Chery
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Lymington: Hyundai
We are keen to recruit people who will represent our core values and help us achieve our objective to be the leading family run motor retailer in the UK by providing an exemplary and unique experience, together with the best quality products and services, all driven by the family values at the heart of our business.
The Position:
Due to an internal promotion, we are looking for an experienced Car Sales Manager to join the team at our busy showrooms in Botley, Southampton.
The main responsibilities of the Car Sales Manager position will be; to deliver the financial budget of the department through maximising sales opportunities and effective cost control. Achieve both manufacturer registration and used car targets as set by the group’s Sales Director, whilst maintaining the highest level of customer satisfaction. Ensure the sales department is compliant with the company’s core processes and lead management standards, and oversee the coaching and development of the sales department.
Requirements:
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Proven experience in showroom car sales management with a track record of achieving targets
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Strong communication skills with the ability to motivate and inspire a team
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Proficiency in sales software and CRM systems
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Excellent organizational skills with attention to detail
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Passion for delivering exceptional customer service
Richmond Motor Group are top performers in all the franchises we represent and win national awards year in year out for our sales performance and the level of Customer Satisfaction we provide for our many customers - therefore the successful candidate will be rewarded with an industry-leading salary package and will get the opportunity to earn bonuses to rival the best in the business.
Key Performance Indicators:
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Department Direct Profit vs Budget
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Enquiry levels, conversion ratios
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Performance vs registration and unit objective
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Franchise and other independent consumer review providers customer satisfaction scores
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Renewals
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Maintaining agreed new and used stock levels and stock turn
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Brand standards compliance
The successful applicant for the Car Sales Manager position will hold responsibility for shaping the future growth of the department, and will become an integral part of an established, multi-franchised, family-owned company, that can offer on-going training and development, and genuine opportunities for career progression.
Benefits:
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5-Day Working Week
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30 days holiday (including Bank Holidays or days off in lieu of Bank Holidays worked) increasing with level of service
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Employee Benefit Scheme with High Street discounts
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Automatic Workplace pension scheme
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Friends and Family Car Repairs, Servicing, and MOT’s
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Preferential Car-Purchasing Schemes
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Annual Christmas Party & Awards Evening
Richmond Motor Group is committed to encouraging diversity and eliminating discrimination in both its role as an employer and as a provider of services. Our aim is that our employees are truly representative of all sections of society and work in an environment where everyone is respected and able to perform to the best of their ability. Our policy is to provide equality and fairness and not to discriminate on the grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. Richmond Motor Group opposes all forms of unlawful and unfair discrimination. It is our policy to provide a suitable environment for people with disabilities. All reasonable facilities will be provided for staff with disabilities to perform their roles without difficulty or disadvantage. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.